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Returns at Palm Pot and Peony

Something to return? 

We want you to be delighted with any purchases you make with us but if for any reason you are disappointed with an item you have ordered, please return it within 14 days of the date of receipt and we will refund your money.

Returned items must be in 'as new' condition and original packaging. Please note that the cost for returning the item to us is non-refundable.

Damaged goods

In the unlikely event that a parcel arrives damaged or faulty please email us at and send photos of the damage or fault so we can arrange a replacement, exchange, or refund for you.

Please contact us via email at with the details of your return.